AUSfund Eligible Rollover Fund
AUSfund is an eligible rollover fund established to manage the lost and unclaimed accounts of super fund members. AUSfund was designed to be a simple low-fee holding account to preserve member balances and provide competitive market-linked investment returns until they could be reunited with their owner.
AUSfund has always been an innovator in reuniting Australians with their super. It was an early adopter of web-based technology, offering a simple lost super search tool and proactive consolidation services, as well as coordinating group address matching services on behalf of a number of major industry funds. This was well before the ATO launched its own SuperSeeker search tools.
AUSfund also pioneered the auto-reunification of accounts through its ground-breaking cross fund matching program. Nearly 1 million Australians have been reunited with over half a billion dollars of lost super since the program launched in 2001.
AUSfund has consistently been recognised for its efforts in working for members through the HERON Partnership’s ‘Top Rated ERF’ award.
For all AUSfund member and claims enquiries, please visit the AUSfund website at ausfund.com.au or contact AUSfund's customer service centre on 1300 361 798. Calls will be answered 8.30am – 5pm Monday to Friday. If calling from outside Australia, phone + 61 3 9067 2525.
Please Note: We are currently experiencing extreme volumes of calls due to withdrawal enquiries as a result of COVID-19.
If your enquiry is not urgent we request you call back at a later date or email us at firstname.lastname@example.org. There may be some delays in responding to your enquiries and we thank you for your patience.
For information about COVID-19 early release claims, including processing times and how to apply, click here.
For business and trustee-office related enquiries, please contact Kate Brown, Product Manager.
Industry Funds Investments Limited (IFI), ABN 17 006 883 227, AFSL 229881, RSE L0000413 as the Trustee of Australia’s Unclaimed Super Fund, trading as AUSfund. Before investing in any product you should read the relevant Product Disclosure Statement (PDS) and consider the appropriateness of any investment for your objectives, financial needs or situation. A copy of the AUSfund PDS is available at ausfund.com.au